Office 2016 outlook going to blue screen when open
- #OFFICE 2016 OUTLOOK GOING TO BLUE SCREEN WHEN OPEN HOW TO#
- #OFFICE 2016 OUTLOOK GOING TO BLUE SCREEN WHEN OPEN FULL#
- #OFFICE 2016 OUTLOOK GOING TO BLUE SCREEN WHEN OPEN PRO#
- #OFFICE 2016 OUTLOOK GOING TO BLUE SCREEN WHEN OPEN WINDOWS 7#
on the Rules and Alerts window, then click Apply rule on messages I receive on the first Rules Wizard screen. Outlook 2013 or 2016Ĭlick on Rules then Manage Rules & Alerts. Reach out to your Microsoft 365 administrator and point them over to Enable External Forwarding in Microsoft 365 for the steps they need to take to allow your email to forward to Help Scout. Microsoft 365 spam protection might be set to block automatic forwards and redirects for your organization. Note: You may need to take an additional step if you're receiving bounce messages after setting up the redirect rule. That will do it - head back into Help Scout to see your emails in your mailbox! Next steps: Set up SPF and DKIM to allow Help Scout servers to send email on your behalf, or set up a Custom SMTP server to have your email sent from your own provider. Click Finish on this screen. As the last step, click OK on the Rules and Alerts window to save your new rule. This will bring up your address book. In the To field, enter the Help Scout Mailbox Address, click OK to select that address. Yes on the screen confirming that the rule will be applied to every message you receive.Ĭlick the checkbox next to redirect it to people or a public group in the top box, then click on the blue linked people or public group in the bottom box. Next without choosing any conditions then click The two most common versions are shown below.Īpply rule on messages I receive under the Start from a blank rule section. Note that Rules may be in a different place on your ribbon depending on your Microsoft 365 settings. If you create a redirect rule and have forwarding enabled in OWA or by your Microsoft 365 admin, you will see duplicate emails in your Help Scout mailbox.įirst things first: Make sure you have followed the first steps in Connect Your Custom Address and you have your Help Scout Mailbox Address ready. Note: You should only use a single method to get your email from Microsoft 365 to Help Scout. Take a look at Forward from Microsoft 365 Outlook Web Access (OWA) for the detailed instructions there. If you know your Outlook Web Access (OWA) login information, you may want to consider setting forwarding there instead of relying on Outlook rules. The redirect rule ensures that Help Scout is able to properly parse your email. Note that this is different than a forwarding rule in Outlook.
#OFFICE 2016 OUTLOOK GOING TO BLUE SCREEN WHEN OPEN HOW TO#
This article describes how to create a redirect rule in Outlook to move your email into Help Scout. I also you recommend to just disable any network adapter you're not using.Use an Outlook Redirect Rule to Redirect Email to Help Scout Tried the "Run this program in compatibility mode for" on the shortcut.Īfter this, outlook would open within 5 seconds and not hang on loading profile anymore. Ran the SARA (Support and Recovery Assistance) troubleshootingġ2. Started outlook.exe /safe which opens fast.ġ1. Deleted the Outlook folder (including all OST files) and let things get re-created.Ħ.
#OFFICE 2016 OUTLOOK GOING TO BLUE SCREEN WHEN OPEN FULL#
Full repair (gave me an error and used Microsoft's tool to remove all office projects and re-installed everything.)Ĥ.
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Outlook 2016 hangs on loading profile for over 2 minutes.ģ. I don't know why this worked, but i'm sharing it in case it helps anyone else.
#OFFICE 2016 OUTLOOK GOING TO BLUE SCREEN WHEN OPEN WINDOWS 7#
Neither am I sure why it still didn't work as the computer is running Windows 7 SP1 anyway.Īfter that Outlook opened immediately and would close and reopen perfectly.
![office 2016 outlook going to blue screen when open office 2016 outlook going to blue screen when open](https://helpdeskgeek.com/wp-content/pictures/2020/06/fix-outlook-stuck-loading-profile-featured.jpg)
I am not sure why this was ticked in the first place - this was there by default. Untick the box next to 'Run this program in compatibility mode for: Windows 7 Service Pack 1'. Right click on the Outlook 2016 shortcut and select the Compatibility tab.
![office 2016 outlook going to blue screen when open office 2016 outlook going to blue screen when open](https://blackwoodit.co.uk/wp-content/uploads/2020/11/outlook-stuck-loading-profile-1024x637.png)
#OFFICE 2016 OUTLOOK GOING TO BLUE SCREEN WHEN OPEN PRO#
Windows 7 Pro SP1 (brand new installation) with Office 2016 (brand new installation) connecting to local Exchange 2013 server mailbox.
![office 2016 outlook going to blue screen when open office 2016 outlook going to blue screen when open](https://cdn.ablebits.com/_img-blog/outlook-not-responding-solutions/hanging-outlook-process.png)
Throughout troubleshooting, other symptoms that occurred were: Outlook would load and error immediately with 'Could not open information store'.